FAQ

Can You Make Custom Wallpaper of my designs?

Yes. We can produce your patterns as wallpaper. Contact us to learn more about the phases of development and obtain pricing.


What is your current Lead time?

4-6 weeks for standard production. 2 weeks for custom strike offs of our existing patterns. Roughly 4 weeks for first prints of newly-generated patterns.


Where can I buy your products retail?

We currently sell to the trade only; however, through our partnership at DERING HALL, you can purchase select goods through them.


Can I use your product in High Traffic Areas?

Yes! Our non-woven substrate is perfect for high traffic area. It is durable and looks as good as new over time. The wallpaper is wipeable (not scrubbable) and we can apply a clear coat for added protection if used near range top situations. We welcome you to pour it on our wallpaper samples and wash it off… so you can see first hand how durable the paper is.


DO YOU HAVE TYPE II WALL COVERINGS? 

Yes, we do. We have some ready made TYPE II of our best selling VALES wallpaper. In addition, ALL of our prints can be made on TYPE II vinyl grounds. We would need you to request a strike off in the pattern you need done up on TYPE II. We will provide a strike off for approval in about 3 weeks, at which time we can do color correction, if needed. If approved, the product would be available in about 2 weeks time. So planning approximately 5 weeks is required for final product in your hands. We can also make custom pattern adjustments. Final VINYL dimensions are 54” goods, double widths. Contact us for pricing. 


THERE IS NOT A SHOWROOM IN MY TERRITORY CAN I BUY DIRECT FROM PAPER MILLS?

Yes, we will set up a trade account for you in our files and you can place orders directly with our team. Contact us to set up a trade account.


I AM NOT A DESIGNER, HOW CAN I PURCHASE YOUR WALLPAPER?

You can visit our RESOURCES page. On this page, we have a list of designers and paper hangers by territory who might be able to assist you in making a purchase. Also you can inquire with the showroom nearest you. Some showrooms have in house design teams that may be happy to help you. In addition, Paper Mills is launching a retail site in 2020 with wallpapers uniquely made for retail sales. Sign up for our newsletter to stay informed about when these wallpapers will be available.

WHAT DOES THIS PATTERN LOOK LIKE ON THE WALL? I HAVE A SAMPLE SIZE AND IT DOESN’T SHOW ENOUGH. 

We have “mock ups”, which are PDFs of each pattern. Email us your pattern name and we will provide you with a mock up and if there is an installation shot, we will include that. 



I LOVE YOUR WORK BUT THE COLOR ISN’T RIGHT, CAN I CUSTOM COLOR? 

Yes, you can! We specialize in customizing our patterns to suit your color scheme. You will need a strike off for approval and we can get you that in 2 weeks. Simply provide us your Benjamin Moore colors or Farrow and Ball or any other color deck you are working with and we will do the rest! Strike Offs are $220.00 for a yard in your scheme.